Refund policy
🛍️ No Refunds – Exchange Only Policy
Thank you for shopping with us! We take pride in offering high-quality clothing and want you to be satisfied with your purchase. Please review our exchange policy below:
🔄 Exchange Policy:
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No Refunds: All sales are final. We do not offer refunds for any purchases.
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Exchanges Only: If you're not completely satisfied with your item, you may exchange it for another item of equal or lesser value.
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Exchange Conditions:
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Time Frame: Exchanges must be initiated within 14 days of the purchase date.
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Item Condition: Items must be unworn, unwashed, and in their original condition with all tags attached.
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Proof of Purchase: A valid receipt or proof of purchase is required for all exchanges.
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Non-Exchangeable Items: For hygiene reasons, certain items such as underwear, swimwear, and earrings are not eligible for exchange.
📦 Exchange Process:
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Contact Us: Reach out to our customer service team via DM on Instagram to initiate the exchange process.
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Return the Item: Once approved, send the item back to us with the provided address.
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Receive New Item: After we receive and inspect the returned item, we'll process the exchange and send you the new item.
Please note that customers are responsible for all shipping costs associated with exchanges unless the item received was defective or incorrect.
By completing a purchase with us, you agree to this exchange-only policy